Web Site Privacy Policy of the Christian Reformed Church in North America

The Christian Reformed Church in North America (CRCNA) has created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our Web site. The following discloses our information gathering and dissemination practices for the Web site located at the URL crcna.convio.net.  This privacy policy does not apply to information collected offline or in any other way.  

In order to fully understand your rights we encourage you to read this Privacy Policy as well as our Terms of Use. The CRCNA reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our Site. Any such change will be effective immediately upon posting.

Your Consent
By using this Web site or any CRCNA Web site, you consent to our use of your personal data as described in this privacy policy.

This Privacy Policy describes how we handle your personal information on CRCNA and related Web sites. It applies generally to the CRCNA.org Web site and content and other related ministry Web sites where this policy appears in the footer of the page. Some CRCNA-branded Web sites or Web sites we operate may be governed by separate privacy policies. The policy that applies on any of our domains or subdomains is always the policy that appears in the footer of each Web site.

Our related ministries’ privacy practices are similar to those described in this Privacy Policy. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the CRCNA online community. By accepting the Privacy Policy in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on August 1, 2008.

What Information We Collect
We may collect and store the following personal information:

        contact information that may include name, email address, format preference (HTML vs. Text), address;

        interests and preferences;

        financial information as needed to process donations or other financial transactions, such as credit card or bank account numbers; and

        transactional information based on your activities on the sites (such as donating or requesting information).

In addition to the information you provide when you use our Web site, the CRCNA uses technology to collect information about the use of our Web site. For example, we use technology to track how many visitors access our Web site, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our site.

How We Use That Information
The CRCNA uses the information you provide for the purposes for which it was originally collected, for example, to respond to your e-mail or provide the programs or services you requested. The CRCNA also uses this information to help us improve the content and functionality of our Web sites, to better understand the needs and interests of the people and organizations that use our Web site, and to improve our programs and services. The CRCNA and its ministries may use this information to contact you in the future to tell you about organizations, programs, services, and other things we believe will be of interest to you or to ask for your support.

With Whom Your Information May Be Shared
The CRCNA may share the personal information you provide to us with consultants and other third parties who act for or on behalf of the CRCNA, for further processing or analysis.  In addition, there may be some other, limited circumstances in which the CRCNA may share or transfer the personal information in its databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this Web site, to take precautions against legal liability, or in the event of a corporate merger, reorganization, dissolution or similar event.

Internet Protocol Address
We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of "Cookies"
Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

The CRCNA does not knowingly collect personal data from children under the age of thirteen. If you are under thirteen, please do not give us any personal data. If you have reason to believe that a child has provided personal data to the CRCNA, please contact us, and we will endeavor to delete that information from our databases. As we develop online programs for children, we will adopt appropriate policies and practices to protect the privacy of children.

All information provided to the CRCNA is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of the CRCNA. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by signing on to a CRCNA personal profile. If we receive updated information from you offline (via mail or phone, or from a Christian Reformed Church staff person), we may modify your online personal information. You must promptly update your personal information if it changes or is inaccurate. Upon your request, we will inactivate your account. We do retain personal information from inactivated accounts to comply with law, prevent fraud, troubleshoot problems, assist with any investigations, and take other actions otherwise permitted by law.

If a user elects to use our referral service for informing a friend about our Site, we ask them for the friend's name and email address. The CRCNA will automatically send the friend a one-time email inviting them to visit the Site. The CRCNA stores this information for the sole purpose of sending this one-time email.

Other Web Sites

Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which the CRCNA has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Contacting the Web Site
Questions regarding this statement should be directed to the CRCNA by sending an email to webmaster@crcna.org. Please reference this Privacy Policy in your subject line.

Christian Reformed Church in North America

2850 Kalamazoo Ave SE
Grand Rapids, MI 49560

3475 Mainway
PO Box 5070 STN LCD 1
Burlington, ON L7R 3Y8  Canada